| Grounds | - + , nice clean indoor pool ( 2 )
- + . Comfortable public area ( 1 )
- + , fantastic pool ( 1 )
- - Swimming pool was not very clean ( 1 )
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| Audience | - + I would highly recommend the Mandarin to anyone ( 1 )
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| Ambience | - + a modern feel to it ( 1 )
- + a nice atmosphere ( 1 )
- + , inviting atmosphere ( 1 )
- + a relaxing atmosphere ( 1 )
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| Internet | - + , free WLAN ( 4 )
- + internet in lobby ( 1 )
- + internet service in the rooms would be nice ( 1 )
- - internet access in rooms is too expensive ( 1 )
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| Building | - + , clean, and comfortable facilities ( 1 )
- - The elevator is rather dingy ( 1 )
- - the hotel bar, it is pricey and really really bad ( 1 )
- - ,Stench in lift ( 1 )
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| Service | - + and frendly helpful staff ( 11 )
- + . Efficient and helpful staff ( 3 )
- + rooms are perfect and very good service ( 3 )
- + . Polite and efficient staff ( 2 )
- + .Friendly staff in reception ( 2 )
- - the staff were horrible rude ( 1 )
- - . Limited room service ( 1 )
- - the staff very unhelpful ( 1 )
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| Hotel | - + Will go back ( 4 )
- + a great stay. ( 2 )
- + the good hotels in Northern Europe ( 2 )
- + at brilliant price ( 1 )
- + . Thus excellent business hotel ( 1 )
- - absolutely crap hotel ( 1 )
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| Food+Drink | - + , delicious breakfast ( 7 )
- + , good breakfast ( 3 )
- + . Great Indian Restaurant ( 3 )
- + Room was very comfortable and excellent breakfast ( 1 )
- + breakfast with plenty of choice ( 1 )
- - restaurants were very expensive ( 1 )
- - The breakfast buffet was not worth ( 1 )
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| Location | - + and good location ( 6 )
- + . Great central location ( 5 )
- + . Great convenient location ( 3 )
- + hotel in fab location ( 2 )
- + its own parking ( 1 )
- - Location is not great ( 1 )
- - ) downside to the hotel ( 1 )
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| Room | - + and clean room ( 4 )
- + and renovated room ( 4 )
- + I was impressed with the room decor ( 3 )
- + room I had was spacious ( 3 )
- + and soft pillows ( 2 )
- - Rooms need updating ( 2 )
- - rooms are quite worn ( 1 )
- - bed is a negative ( 1 )
- - room was not clean Second room ( 1 )
- - room was expensive ( 1 )
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