| Category |
Positive |
Neutral and Negative |
| Wellness/Sport: |
+
"The pool was large and clean"
+
"The pool itself was large"
+
"Beautiful pool area"
+
"swimming pool is perfect"
|
+
"The pool was closed"
+
"miserable outdated garden"
+
"the most weak massages"
+
"pretty but not stunning gardens"
+
"the spa was ok"
+
"the massage was average"
+
"decent pool"
|
| Audience: |
+
"is great also for kids"
+
"is really peaceful and yet great for families"
+
"reccomend it to anyone"
+
"We would highly recommend this hotel to anyone"
|
+
"is not suitable for children"
+
"I would not reccommend it to anyone"
|
| Athmosphere: |
+
"real character"
+
"full of character"
+
"Friendly atmosphere"
+
"wonderful ambience"
|
+
"full of old Italian character"
+
"old-fashioned ambience"
+
"lacking charm"
+
"the atmosphere may feel stuffy"
|
| Internet: |
+
"Internet was free, and worked well"
+
"internet access in the room but there is a computer"
|
+
"internet but no wireless and no"
+
"no internet access in the room"
|
| Service: |
+
"The staff at check in were efficient and professional"
+
"Check in was quick"
+
"check-in was quick and painless"
+
"fast and friendly check in"
|
+
"poor service"
+
"stuff, who were unhelpful"
+
"service was poor"
+
"the concierge seemed entirely uninterested"
+
"normal check-in"
|
| Building: |
+
"great lift"
+
"big attraction is the building itself"
+
"the interior is very grand"
+
"complex itself is worth the stay"
|
+
"corridors smelled like mold"
+
"old elevators"
+
"old-style elevators"
+
"lack of facilities"
|
| Hotel: |
+
"Loved everything"
+
"The hotel was wonderful"
+
"best experiences"
+
"The hotel enjoys"
|
+
"worst hotel"
+
"The hotel itself was lovely and couldn't fault"
+
"hotel is overpriced"
+
"expensive hotel"
+
"big old hotel"
+
"reasonable price"
|
| Food+Drink: |
+
"fresh orange juice"
+
"Italian food among the best"
+
"thoroughly enjoyed the food"
+
"the restaurant unbeatable"
|
+
"Coffee, however, not so good"
+
"Sorrento restaurants are very expensive"
+
"restaurants is extremely expensive"
+
"restaurants are very expensive"
+
"ordinary bottle of champagne"
+
"small cup"
+
"The food was just ok"
+
"restaurant and it was just average"
|
| Location: |
+
"nice place"
+
"probably our favourite place"
+
"the hotel is in the best location"
+
"The hotel is perfectly situated"
|
+
"Excursions were generally uncomfortable"
+
"downfall may be the location"
+
"location, it was not good value for money"
+
"not many restaurants"
+
"the shopping was ok"
|
| Room: |
+
"large bath"
+
"spacious marble bathroom"
+
"bathrooms were a nice size"
+
"very spacious marble bathroom"
|
+
"the pillows are not very good"
+
"The bed was uncomfortable"
+
"the bathroom was REALLY small"
+
"rooms were a bit cold"
+
"proper beds"
+
"room safe"
+
"room with balcony"
+
"terrace balcony"
|
| Beach: |
+
"lovely large sea"
|
|
